Read below for up to date information on the latest news at Kendal Medical Centre along with relevant New Zealand and world wide health matters.
If you were looking for information about something more specific about a medical condition or a health service check out our Health Info page.
For the latest New Zealand wide up to date information click here for the Ministry of Health website.
FAQ - What can I expect from Kendal Medical Centre during COVID19 Level 1?
We are continuing to offer all our usual General Practice services in line with the Ministry of Health’s recommendations and the precautionary requirements of level 1.
What should I do if I have a cough, cold or a fever?
Do not attend the surgery unannounced, if you or your child have a cough, cold, sore throat or fever. Please ring us first.
It is possible that your appointment will be initially be an assessment by video or telephone, or we may ask you to wait in your car when you arrive. This may be followed by a face to face review if deemed necessary.
You can also ring Healthline on 0800 358 5453 if you wish.
Can I have a COVID test at Kendal Medical Centre?
Yes. We are able to test for COVID19 for people either with or without symptoms.
We are also able to do COVID testing for travel purposes, although there is a charge for this.
If I am well, am I able to book an appointment?
Yes. Video and telephone consultations are still available for your convenience, along with face to face appointments where necessary.
If you are significantly unwell please do not delay in seeking medical attention.
What do I need for a video consultation? Do I need zoom or skype?
For a video consultation you need either a computer with a camera, or a telephone with a camera. You do not require a special application, such as Zoom or Skype.
When you book your video appointment, we will send you a text which contains a link for you to click on a couple of minutes before your appointment time. This will open itself into a “Virtual waiting room”. You will be asked to allow/enable the camera and the microphone. Click “yes” to both and then you will be asked to enter your name. Then you just wait and the Doctor will join you. We always try to connect to you on time but sometimes delays are unavoidable and we do apologise for this.
It is easier than it sounds but if, for some reason, the connection is not working, we will telephone you.
What should I do if my child is due their immunisations, or if I want a flu vaccination?
All routine childhood immunisations, as well as flu vaccinations have continued to be given during all levels of lockdown as long as you do not have a cough, cold or fever. We are still able to give adult vaccinations in your car if you prefer not to come into the building.
Do I need to wear a mask when I come to the surgery?
This is optional for people who are well. If you have your own mask you are very welcome to bring it to the surgery. If you have any symptoms of a respiratory illness we may ask you to wear a mask and in this instance we will provide you with one if you do not have your own.
I am due for a test, eg. Cervical smear or blood test. Should I still have this done?
Yes. Important health screening activities, like cervical smears, mammograms and diabetes check ups were recommenced at level 2.
Are blood tests still available at the surgery?
Yes. However, because we need to limit the number of people in the surgery you may be asked to attend the laboratory instead.
Can I bring other people with me to my appointment at the surgery?
We need to limit the number of people in the practice so please attend your appointment on your own. However, the exceptions to this are if you require essential assistance from a support person or if you are a parent accompanying a single sick child.
What does social distancing look like at Kendal Medical Centre?
Upon entering the front door there is a stop sign where we would like you to wait while we ascertain the purpose of your visit. There are three areas in the waiting room, marked with crosses where you may sit. If these are occupied we may ask you to wait in your car.
Can I get a repeat prescription?
Yes, in most cases this is possible. Please order your prescriptions from the ”Prescriptions” page on this website. During level 2 we asked that you did not collect your prescription from the surgery. However, due to popular demand this is now possible again. For your convenience we can also still fax your prescription to your chosen pharmacy.
How do I pay my account at Kendal Medical Centre?
We are attempting to make all payments contactless, so our preference is for internet banking to 02-0820-0545719-02 (please reference the payment with your name). If this is not possible for you, we do have eftPos available at the surgery. Sorry, we are unable to accept credit card payments.
How are the staff at Kendal Medical Centre going to stay safe?
We are attempting to look after ourselves, and our patients, by following the recommended guidelines we have described above and those provided to us by the Ministry of Health. We may be wearing masks, gloves and gowns when you attend. Please do not be offended if we sit further away from you than we usually would.
Thank you for your understanding and we encourage you all to continue to wash your hands and maintain social distancing as much as you can, especially from vulnerable people.
The Pegasus 24 Hour Surgery has moved
The Pegasus 24 Hour Surgery has moved from Bealey Avenue to 401 Madras Street. This is an exciting new purpose built, state of the art health facility, developed by Pegasus Health for the people of Canterbury.
The telephone number remains the same, 03 3657777 and a map of the new location can be found here.
The good news is that from January 2017 the government has decided to fund HPV vaccinations (Giardisil) for both boys and girls under the age of 27. It gives protection against various forms of cancer.
This vaccination is usually given at age 11 but can be given at any age if you or your child missed out.
Please make an appointment for your HPV vaccination by calling 03 3588299 or by sending us a message
Telephone 03 3588266
Facsimile 03 3588214
Monday to Friday 8.30am to 5.30pm
(6.30pm on Tuesdays and Thursdays)